Freshchat for iPhone

Freshchat - Engage with Website Visitors and Users on the Go

Freshchat is a modern messaging app designed for sales and customer engagement teams. With its iOS app, businesses can now engage with website visitors and users on the go, bringing the continuity and experience of consumer messaging apps to the business world.

The app allows teams to effectively manage conversations from anywhere and at any time. Users can view, reply to, assign, and manage conversations all within the app. This ensures that no conversation is missed and that customers receive timely responses.

One of the standout features of Freshchat is the ability to access visitor profiles. Users can see contact information, event timelines, and usage history, which enables them to have relevant and personalized conversations with customers.

Push notifications are also available, ensuring that users never miss a message. Whether it's a reply to a conversation or a proactive reach-out from a user, the app will send notifications to keep users informed and on top of their messages, even when they are not actively using the app.

Additionally, Freshchat allows teams to optimize their productivity by sharing FAQ articles with visitors and users. This helps provide quick and helpful information, enabling faster response times and enhancing the overall customer experience.

Overall, Freshchat is a powerful tool for businesses looking to engage with their website visitors and users in a more efficient and personalized way. With its range of features and user-friendly interface, it is a valuable addition to any sales or customer engagement team.